Care Accessories

PRODUCT CARE ACCESSORIES

To ensure that you receive leasing pleasure from your Rocell Bathroom Accessories with minimum effort, please observe the following advice on product care and maintenance.

They are based on our experience and judgement, but must not be regarded as amounting to be a legal liability on our part. These recommendations are intended to assist you; our customer.

Care and Cleaning Tips

Clean the fitting with a damp cloth. Then simply rinse off and wipe dry. You can prevent lime scale by drying the fitting after each use.

Do not use any abrasive sponges or scouring agents for cleaning.

We also advise against the use of solvents or acidic cleaners, lime scale removers, household vinegar and cleaning agents containing acetic acid. They will attack the surface and leave the fitting look dull and scratched because the formulae of commercially available cleaners are changed frequently.

ACCESSORY INSTALLATION

Rocell Warranty for Bathroom Accessories

This warranty policy confirms that Rocell will rectify free of charge any such fault that may arise due to defect in material/s or workmanship appearing within warranty period subject to below terms and conditions.

Product Category
Faucets
5 years
Showers
5 year
Bathroom Accessories
5 years
Hand Bidet Spray
2 years
Mirrors
1 years
Shower Enclosures
1 years
Automatic Soap Dispenser & Hand Dryers
1 years
Disable Accessories
1 years
Electric Water Geysers (BAXI)
1 years
Flush Valves
1 years
Plumbing Accessories
1 years
Bath Tubs
1 years
Special Conditions
Basic Faucet Series
3 years
Hand Shower & Hoses
2 years
Pieces With Special Finishes/Colours
2 year
Accessories like Hoses, Cartridges, Shower Brackets & Wastes
2 years
Sensor Faucets
1 years
Terms and Conditions
  1. Rocell or its Authorized Service Franchisee solely can service/ repair the product.
  2. Rocell or its Authorized Service Franchisee will make unit repairs or replacements under this warranty within a reasonable period of time, as determined by Rocell or its Authorized Service Franchisee performing the repair or replacement.
  3. This warranty is only effective if proof of purchase (original sales receipt) or warranty certificate is provided with all warranty claims or requests.
  4. Warranty period will start from the date of invoice and shall automatically terminate upon the expiry of the warranty period even if the Product has not been installed after purchase or has not been in the use for any part or whole of the warranty period for any reason whatsoever.
  5. In the event of any repairs/ replacement of any parts of the Product, this warranty shall thereafter continue and remain in force only for the unexpired period of the warranty. Any time consumed for the repair/ replacement of parts including transit of the Product or its parts or any period during which the product has not been used whether under warranty or otherwise shall not be excluded from the warranty period and no extension of the warranty period will be granted.
  6. This warranty remains applicable only if the Product has at all times been used strictly in accordance with the terms of this warranty and has not been improperly or negligently handled. This warranty is not valid or effective if the Products are not installed according to the instruction manual.
  7. Improper handling of the Products automatically terminates and nullifies this warranty. This warranty does not cover problems arising from insufficient water pressure, corrosion due to external factors, excessive water impurities/ hardness beyond the norms of drinking water or improper care and cleaning. Guidelines for proper care and cleaning are mentioned below. Improper care and cleaning will void the warranty. Rocell is not responsible for labor charges, installation or other incidental or consequential.
  8. Batteries are excluded from the warranty.
Care and Cleaning Tips :
Do's:
  1. Clean the fitting with a damp cloth. Then simply rinse off and wipe dry. You can prevent lime scale by drying the fitting after each use.
Dont’s:
  1. Do not use any abrasive sponges or scouring agents for cleaning.
  2. We also advise against the use of solvents or acidic cleaners, lime scale removers, household vinegarand cleaning agents containing acetic acid. They will attack the surface and leave your fitting looking dull and scratched. Because the formulae of commercially available cleaners are changed frequently.

FAQs

  1. Does Rocell have bathroom accessories?

    Rocell offers a range of accessories as a complete solution for your bathroom needs.
    Refer to the Rocell website for more product information.

    Faucets
    Showers
    Water geysers
    Bidet sprays
    Shower enclosures
    Tumbler holders
    Towel rails
    Mirrors
    Plumbing accessories
    Soap dispensers
    Disabled Accessories
    Paper Holders

  2. What is the Flow Rate of a Shower?

    The Flow Rate will depend on the shower's size and water pressure. The Flow Rate of each Rocell shower is mentioned on the specification sheets given on our website.

  3. What is the Flow Rate of a Faucet?

    The Flow Rate of a faucet will vary depending on the water pressure and the design of the faucet. Please refer to the specification sheets given on our website to find out the flow rate for each of our faucets.

  4. What materials are Rocell showers made of?

    Rocell showers are made of either brass or stainless steel, depending on the model of the shower. All Rocell Showers feature an elegant chrome finish.

  5. What material are Rocell faucets made of?

    Our faucets are made of brass and have a zinc lever. All Faucets except the Noir collection have a chrome finish.

  6. What is the price of a Rocell Faucet/Tap?

    Rocell Faucet range from Rs.4200 upwards.

  7. What is the price of a shower or hand shower?

    Rocell Shower range from Rs.7900 upwards.

  8. What is the price of an instant water heater?

    Rocell Instant Water Heaters range from Rs.20,500 upwards.

  9. Do you provide a warranty for your accessories?

    Rocell provides a warranty for our accessories. Please refer to the special warranty conditions on our website for more information.

    Product Category
    Faucets
    5 years
    Showers
    5 year
    Bathroom Accessories
    5 years
    Hand Bidet Spray
    2 years
    Mirrors
    1 years
    Shower Enclosures
    1 years
    Automatic Soap Dispenser & Hand Dryers
    1 years
    Disable Accessories
    1 years
    Electric Water Geysers (BAXI)
    1 years
    Flush Valves
    1 years
    Plumbing Accessories
    1 years
    Bath Tubs
    1 years
    Special Conditions
    Basic Faucet Series
    3 years
    Hand Shower & Hoses
    2 years
    Pieces With Special Finishes/Colours
    2 year
    Accessories like Hoses, Cartridges, Shower Brackets & Wastes
    2 years
    Sensor Faucets
    1 years
  10. How to clean your accessories properly?

    Clean the fitting with a damp cloth. Then simply rinse off and wipe dry. Do not use any abrasive sponges or scouring agents for cleaning. We also advise against the use of solvents or acidic cleaners, limescale removers, household vinegar and cleaning agents containing acetic acid. They will attack the surface and leave your fitting with a dull and scratched appearance because the formulae of commercially available cleaners are changed frequently.

  11. How to avoid limescale on bathroom fittings?

    Limescale is a substance mainly made up of calcium and magnesium which are found dissolved in water. As the water evaporates, it leaves behind a build-up of materials on and around the faucets. The minerals accumulate as hard, scaly deposits over time, which look like damaged spots on the fitting. To avoid limescale appearing in your fitting, dry the fitting after every use.

  12. How to install bathroom fittings?

    Rocell has step by step installation guides on YouTube for our accessories. Please refer to the link for the video guides.
    Please Visit