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What products do you have?
Rocell consists of a range of bathware products ranging from bathware suites
(that
includes your basic water closets to wash basins, urinals, etc) to faucets,
showers and
other bathroom accessories.
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What are the bathtubs available at Rocell?
Rocell consists of a range of Acrylic free standing bathtubs, solid surface
bathtubs and built in bathtubs.
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What are the different bathroom sets available at Rocell?
We have a range of bathware collections to suite both your functional and
design
preference.
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What types of faucets does Rocell have?
Rocell's faucet range consists of single lever basin mixers, bidet mixers,
high
spout basin mixers, kitchen mixers, single lever bath mixers, sensor taps
and
cold water taps.
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How much do your products cost?
Rocell consists of a range of bathware products ranging from bathware suites
to
faucets, showers and other bathroom accessories. Please let us know what
products are you interested in buying?
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How much do your sinks/WB's/wash basins cost?
The price of Rocell wash basins range from Rs. 5,390 upwards.
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How much do your commodes/WC's/Water closets cost?
The price of Rocell water closets range from Rs. 18,420 upwards.
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How much do your bidets cost?
The price of Rocell bidets range from Rs.12,970 upwards.
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How much do your showers cost?
The price of Rocell showers range from Rs. 4,200 upwards.
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How much do your taps/faucets cost?
The price of Rocell faucets range from Rs. 2,300 upwards.
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How much do your mirrors cost?
The price of Rocell mirrors range from Rs. 9,900 upwards.
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How much do your bathroom accessories cost?
The price of Rocell bathroom accessories range from Rs. 1,950 upwards.
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How much do your plumbing accessories cost?
The price of Rocell plumbing accessories range from Rs. 1,300 upwards.
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How much do your water geysers cost?
The price of Rocell water heaters range from Rs. 23,500 upwards.
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How much do your bidet sprays cost?
The price of Rocell bidet sprays range from Rs. 1,800 upwards.
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How much do your shower cubicles/shower enclosures cost?
The price of Rocell shower enclosures range from Rs. 28,120 upwards.
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How much do your urinals cost?
The price of Rocell urinals range from Rs. 26,560 upwards.
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Do you have any on going credit card offers?
We currently have exclusive credit card offers for card holders of National
Development Bank (NDB). For more information, please contact the Rocell
Contact Centre on 0117762862 / 0766223344. Terms and Conditions apply.
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Do you have any ongoing promotions?
There are no currently no ongoing promotions.
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Why are your products expensive ?
Rocell bathware is manufactured conforming to the highest quality standards,
BS
3402: 1969, AS 3500:2015, CE Marking and Water Mark certification. Using the
high grade raw materials, we manufacture premium quality sanitaryware that
ensure safety, hygene and durability. Our bathware designs are unique and
are
inspired by Italian artistry. We assure value for money than any other
player in
the market.
However, we have a range of bathware collections, in different types and
different styles of which prices will vary from an economic range to a
premium
range. Moreover, there will be attracive promotions every month - so please
pay
us a visit
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How to select Bathroom tiles?
It is important to consider the size of the bathroom and select bathroom
tiles
that will complement the size of the bathroom. Choosing too many bold tiles
in a
room will create too many focal points. When considering tiles for your
bathroom
floor, it is recommended that porcelain matt or rustic tile should be
selected
in order to reduce the chances of having a slippery floor. Wall tiles
however
can be selected from a range of polished, gloss, satin matt, metallic, wood,
leather, cement, stone, rustic, sugar, semi glazed based on the required
look
and feel.
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Where can I get some Bathroom ideas/designs from?
Bathroom ideas and design inspiration can be found in our inspiration blog
and
gallery.
For specific needs, you may contact us on 0766223344, where an expert will
get
in touch with you.
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How does one bathroom set/ collection/ suit differ from another?
Rocell comprises of a range of exclusive Bathroom collections which differ
from
one another in terms of design, size and style.
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Does Rocell design bathrooms?
Kindly share your contact details with us, in order for us to assist you on
this.
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How do Rocell bathware designs stand out from any other bathware/ Is Rocell
bathware any better versus what's out there?
Rocell Bathware is the epitome of elegance. Elegance that's timeless.
Elegance
that's practical. Elegance that's sophisticated and truly state-of-the-art.
It's
about inspiration. For a lifestyle that's modern, functional and
aesthetically
pleasing to the eye of the beholder. Our products are an extension of your
living space. The space that reflects your individuality; in your
personality,
your thoughts, your dreams, your imagination. We are all about you. And you
are
what you create. Our bathroom designs are the best in its class, innovative,
functionally superior, modern and contemporary. It contains exclusive
designer
collections designed exclusively for Rocell by world renowned Italian
industrial
designers, Stefano Giovannoni, Carlo Urbinati and Simone Cagnazzo.
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Can I buy bathware in different sizes?
Bathware can be bought in different designs, sizes and styles to suite
individual requirements.
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Can I buy bathware items in different colors?
Our Bathware items usually come in white. Bathware items in different
colours
can be arranged for special orders depending on the size of the order and
the
type. Please contact the Rocell contact centre on 0117762862 / 0766223344
for
more
information.
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How do I design a small bathroom?
Bathroom ideas and design inspiration can be found in our inspiration blog
and
gallery.
For further assistance please
contact the Rocell Contact Centre on 0117762862 / 0766223344.
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What is a powder room?
A powder room, also referred to as a guest bathroom is a small, mainly
consists
of a water closet and a washbasin with a mirror above it, best located on
the
ground floor of a home. Bathroom ideas and design inspiration can be found
in
our inspiration blog and gallery.
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What are the types of bathrooms?
Bathroom types consist of powder rooms, small bathrooms, family bathrooms
and
luxury bathrooms. Bathroom ideas and design inspiration can be found in our
inspiration blog and gallery.
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Is Rocell bathware manufactured in Sri Lanka/ Where is Rocell bathware
manufactured?
Rocell Bathware LTD, a subsidiary of Royal Ceramics Lanka PLC is Sri Lanka’s
first state-of-the-art Bathware manufacturer which produces sanitary ware
for
both Sri Lankan and International markets. Rocell bathware state - of
-the-art
manufacturing plant is located in Homagama and is maintaining all British
and
Australian standards for its manufacturing while the raw materials are
brought
down only from European countries assuring the premium quality. Our designs
however are inspired by Italian artistry and International masterpieces
where we
have partnered with 3 Italian designers who have designed 3 exclusive
designer
bathware collections for Rocell.
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Is Rocell internationally recognized?
Our production process is endorsed under the ISO 9001: 2015 quality
management
system and adheres to ISO 14001: 2015 environmental standards for its
continuous
Green Initiatives.
Our products are manufactured to comply with the base standards of BS
3402001969, AS 3500: 2015 and its suburbs.
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Do you have any certificates?
Our production process is endorsed under the ISO 9001: 2015 quality
management
system and adheres to ISO 14001: 2015 environmental standards for its
continuous
Green Initiatives.
Our products are manufactured to comply with the base standards of BS
3402001969, AS 3500: 2015 and its suburbs.
BS EN 997 : 2012 - WC pans and WC suites with integral traps
BS EN 33 : 2011 - WC pan & WC suites - Connecting dimensions
BS 5505-3 : 1977 - Specification for bidets
BS EN 35 : 2014 - Pedestal and wall hung bidets with over - rim supply -
Connecting dimensions
BS EN 14688 : 2006 wash basins - Functional requirements and test
methods
BS 5506-3 : 1977- Specification for wash basins
BS EN 31 : 2011 - Wash basins - Connecting dimensions
BS EN 80 : 2001 - Wall-hung urinals - Connecting dimensions
BS EN 13407 : 2015 - Wall-hung urinals - Functional requirements and test
methods
Water mark certificate of conformity - Flushing devices and cistern inlet
and
outlet valves
Green Label certificate - Sustainable building materials and products
WELS - Water efficiency
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What is the difference between Vitreous China and Fine Fire clay ?
Vitreous china is used to manufacture fully vitrified porcelain products
such as
water closets, water tanks, bidets, urinals and wash basins while fine fire
clay
is used to manufacture large format products such as large wash basins.
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What is water mark certificate for bathware
Rocell bathware has obtained the WaterMark Certification for the water
saving
feature of its flushing mechanism of WCs. This confirms the efficient water
consumpltion in the flushing system.
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What are the quality tests that Rocell bathware products undergo?
To ensure highest quality of all products, Rocell bathware undergoes a
series of
tests. Leak/vacuum seal tests are performed on water closets to detect leaks
in
the internal drainage system, which can leak gases and emit bad odours into
the
bathroom.
Flush efficiency tests are performed to ensure successful disposal of waste
and
rinse volume after discharge.
Load resistance tests are carried out on randomly selected pieces of each
batch
of products to ensure durability and safety.
Crazing sensitivity tests are carried out to determine the coefficient of
expansion of sanitary ware on the glaze.
Thermal shock resistance tests are performed to determine the resistance of
the
product to sudden changes in temperature.
Water absorption tests are carried out to ensure the absorption level is
maintained at a maximum of 0.5%, confirming the durability and the hygene of
the
products.
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What is soft close mechanism?
All Rocell seat covers are equipped with the soft close mechanism. This
prevents
the seat from slamming against the bowl with no intervention by the user.
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What is silent filling?
The high performing fill valves of the Flushing system have inbuilt filters
and
are capable of silent filling. This makes sure that no noise will be made in
re-fiiling fresh water in to the WC.
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How do I clean my bathroom products?
Ceramic body of Rocell bathware is resistant to everyday cleaning chemicals.
Therefore you can use the usual chemicals in cleaning the ceramic area of
the
bathware item. However, it is not recommended to use chemicals on the seat
cover
surface as that will cause discolouration.
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How do I avoid discolouration?
Ceramic body of Rocell bathware is resistant to everyday cleaning chemicals.
Therefore you can use the usual chemicals in cleaning the ceramic area of
the
bathware item and this will not cause discolouration. However, it is not
recommended to use chemicals on the seat cover surface as that will cause
discolouration.
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What products shouldn't I use to clean my bathware products?
Ceramic body of Rocell bathware is resistant to everyday cleaning chemicals.
Therefore you can use the usual chemicals in cleaning the ceramic area of
the
bathware item and this will not cause discolouration.However, it is not
recommended to use chemicals on the seat cover surface as that will cause
discolouration.
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What is quick release in seat covers?
For easier cleaning and maintanance, seat covers can be easily removed using
the
hinges with the touch of a button. This mechanism is called Quick release in
seat covers.
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What is water absorption in bathware?
Water absorption is a parameter used to determine the durability and the
hygiene
of the sanitary ware. Rocell bathware maintains a water absorption level of
less
than 0.5% , confirming the durability and hygiene as per the International
standrads.
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Is Rocell bathware resistant to sudden changes in temperature/will the
product
be affected due to extreme temperature?
All Rocell bathware products go through a Thermal Shock Resistance test.
This
confirms that the ceramic body will not change against the sudden changes in
temperature.
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How do I save water in my bathroom/ how will my water bill be affected?
High effieciency of the flushing mechanism of Rocell WC ensures an
effiicient
water consumption (4.5L for a full flush and 3L for a half flush) hence
water
can be saved. The premium quality cartridges of Rocell faucets also ensure
the
effiecient water consumption.
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What causes a bad odour in bathware?
When the ceramic body of the WC is not 100% glazed it is not sealed against
omitting bad ordour. Our manufacturing technology ensures that the bathware
products are fully glazed hence there is no room for omission of bad ordour.
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What is the warranty period of Rocell bathware?
Rocell offers a distinctive 25 year warranty against crazing, dunting and
cracking on all our bathware products. However Rocell reserves the right to
carry out all inspections in order to verify the cause of the deffect and
therby
to confirm the product replacemnet.
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When can I get a refund/product replacement?
Rocell offers a 25 year distinctive warranty against crazing, dunting and
cracking on all our bathware products. However Rocell reserves the right to
carry out all inspections in order to verify the cause of the deffect and
therby
to confirm the product replacemnet. For further assistance you can call
Rocell
Contact Centre on 011 77 62862/ 0766 223344.
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How do I install bathware items ? / Is there a guide for bathware
installation?
Rocell will assist you with bathware installation giude available on you
tube.
Please refer the link below. If additional support is needed, you can call
Rocell Contact Centre on 011 77 62862/ 0766 223344.
https://www.youtube.com/channel/UCV66-3YYhWYdK_DKnulqwCQ/videos
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Does Rocell provide plumbers?
Rocell will assist you with bathware installation giude available on you
tube.
Please refer the link below. For further asssitance, you can call Rocell
Contact
Centre on 011 77 62862/ 0766 223344.
https://www.youtube.com/channel/UCV66-3YYhWYdK_DKnulqwCQ/videos
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Is it ok to remove seat covers when cleaning?
For easier cleaning and maintanance, seat covers can be removed using the
hinges
with touch of a button. However, it is not advisable to use cleaning
chemicals
on the seat cover surface as that will cause discolouration.
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Can I replace my seat cover?
Rocell seat covers are strong and are tested for scratch and burn
resistance.
Rocell offers one year warranty for seat coveres hence will be replaced if a
manufacturing deffect is found. If a replacement is required after the
warranty
period, the same product can be bought from any Rocell showroom islandwide.
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What shall I do if my products have hairline cracks?
Rocell products have been tested agianst scratch and crack resistance.
However,
if you come across with any of such, please contact the Rocell Contact
Centre on
011 77 62862/ 0766 223344. Our technical experts will carry out an
inspection
and will do the needful.
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What shall I do if my products have scratches?
Rocell products have been tested for scratch and crack resistance. However
if
you come across with any of such, please contact the Rocell Contact Centre
on
011 77 62862/ 0766 223344. Our technical experts will carry out an
inspectionupon which a necessary actions will be taken.
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What shall I do if my commode/WC/Water Closet is leaking?
The flushing mechanism of Rocell WCs ensures successful disposal of waste,
refilling of fresh water and efficeiency of washing. However, leakages in
the WC
can coccur due to incorrect plumbing and unstable conditions in the water
supply. Please refer to our installation giudes available on You tube,
https://www.youtube.com/playlist?list=PLliPuQWG_R8dbGkqZHzVR5gV8-x59oBOZ
or call
Rocell Contact entre on 011 77 62862/ 0766 223344 for further assistance.
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What do I do if my seat cover gets discoloured/ Why is my seat cover
discoloured?
Seat covers can get discoloured due to the effects of the cleaning chemicals
used on them. Please read the instruction manual given at the time of
purchase and refrain from using cleaning chemicals on the seat covers.
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What is the average delivery time?
Goods will be ready for collection between 3-5 working days. However, this
depends on the order.
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Do you provide free delivery?
Free delivery will be provided for purchases over Rs. 1Mn.
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How do I make a complaint?
For complaints with reference to purchases, please visit the respective
showroom and lodge a complaint. You can also call Rocell Contact Centre on
011 77 62862/ 0766 223344 for general complaints.
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How can I contact an agent?
You can call Rocell Contact Centre on 011 77 62862/ 0766 223344